Track Your Shipment

TRACKING FEATURES

Advanced Tracking Solutions

Our tracking technology keeps you informed every step of the way

Real-time Location

Track your shipment's exact location in real-time with our advanced GPS-enabled tracking system.

Status Alerts

Get instant notifications via SMS or email for all shipment status updates and delivery confirmations.

Mobile App

Track shipments on the go with our user-friendly mobile app available for iOS and Android.

History Archive

Access your complete shipment history for up to 2 years with detailed records of all transactions.

Route Optimization

Our smart routing ensures the fastest possible delivery times for all your shipments.

Secure Tracking

Your shipment data is protected with enterprise-grade security and privacy controls.

HELP CENTER

Frequently Asked Questions

Find answers to common questions about shipment tracking

Where can I find my tracking number?

Your tracking number is provided at the time of shipment booking. You can find it on your receipt, booking confirmation email, or the shipping label. If you're the recipient, check with the sender for your tracking number.

How often is tracking information updated?

Tracking information is updated in real-time at each checkpoint. Major status changes (like departure, arrival, and out for delivery) are updated immediately. During transit between facilities, updates may occur every 4-6 hours.

My tracking hasn't updated in a while. What should I do?

If your tracking hasn't updated for more than 48 hours during transit, please contact our customer support with your tracking number. In most cases, this just means your package is between scanning locations.

Can I track multiple shipments at once?

Yes! If you have a FastLog account, you can add multiple tracking numbers to your dashboard for easy monitoring. Business accounts can track up to 100 shipments simultaneously.

What does "In Transit" mean?

"In Transit" means your package is on its way to the next facility in our network. This could be via road, air, or rail transport. During this time, tracking updates may be less frequent until it reaches the next scanning location.

Track Your Package